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NHS Community Mental Health Transformation 

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The Plan

We know getting mental health care and support isn’t always easy. Processes can be long and complicated and demand on services can mean people sometimes having to wait too long without the help or support they need.

Change is happening though in the form of the community mental health transformation programme. This is a five-year national programme to improve the lives of people with serious mental illness and the way they’re supported in their local communities.

Everyone who is involved in caring for people has a vital role to play.

That’s why health and social care, local authorities, emergency services, voluntary sector organisations and people with lived experience of mental ill health are working together to make change happen.

The aim of Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) is to deliver a new mental health community-based offer by the:

 Redesign and reorganisation of core community mental health teams 

 Creation of a core mental health service which is aligned with primary care networks, voluntary sector organisations and local community groups.


The Tees Valley Healthwatch Network encompassing the communities of Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland, and Stockton-on-Tees is to provide insight to TEWV from groups and individuals within their communities to support TEWV’s new mental health community-based offer

To find out more information, please watch the two videos below and read the supporting document:


Let’s Work Together

Hartlepool Voluntary, Community and enterprise sector (VCSE) has an historical renowned approach to working with citizens in their local communities.  There is a history of partnership and collaboration both within the VCSE and with statutory organisations.  This approach has led to the development of a fluid and dynamic sector that is proactive but can also be reactive meeting specific place base needs.


The existence of the Community Hubs in Hartlepool and the partnership work that emerged responding to the local COVID pandemic needs, has put Hartlepool in a good place to support the implementation of the NHS Community Transformation Framework.


A working group was established with representatives from TEWV, Hartlepool Borough Council and the VCSE.  The group meets monthly with a clear agenda to drive the community transformation forward. 


The working group was challenged with finding a way to manage the Community Transformation budget in a fair and transparent way and has focused on three key themes:

  • Co-location of staff

  • Developing and sustaining a virtual huddle

  • Ensure the voice of lived experience is heard

The PFC Trust will administer the Community Transformation funding including establishing panels, monitoring contracts, reporting to the Integrated Care Board (ICB) and managing a small grants budget that will be able to react to identified gaps in community opportunities, testing/piloting approaches and specific needs for individuals including communication needs.

We are seeking proposals from the VCSE to support the Community Transformation work that has started in Hartlepool.


Bids must be collaborative and demonstrate a range of partnerships to support individuals. 


They must be:

  • Focused

  • Sustainable

  • Co-created

  • Collaborative

Bids should be underpinned by the following values and principles:


  • Person-centred and trauma sensitive

  • Strength based

  • Empowering

  • Responsive

  • Respectful

  • Aspirational

  • Inclusive

  • No blame


Proposals should address how they will contribute to one of the following themes:


Lived Experience forum – contributing to the overall management and direction of travel.  Influencing and informing communication, delivery and monitoring of contracts.


Community Connectors Hub – outlined in Appendix A – a collaboration with VCSE, Community Hubs, Social Care and TEWV to provide a system wide, no wrong door approach to meeting the needs of individuals needing support.  This will include supporting individuals to: navigate services; taking a person-centred approach to ensure that the root cause of distress is identified and the person is supported to plan how to reduce that distress; attending a huddle advocating for individuals and ensuring their voice contributes to decision-making; and, supporting them to access and/or delivering the appropriate support.

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If you have any questions or would like some assistance in completing this application form, please contact Julian Penton at Hartlepower (

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